Can I get inbound numbers in different countries? Yes, we have numbers in over 2,000 cities in 26 countries.

Can I receive faxes in different formats (TIF, JPG, PDF)? Yes

Can I easily change your inbound email address? Yes

Can I resend an inbound fax to your email address? Yes

Can I receive faxes to more than one email address? No

Can I set my fax identifier (CSID) for outbound faxes? Yes

Can I send faxes from more than one email address? Yes. You can send from up to 5 different email addresses with an eFax Plus or eFax Pro account.

Can eFax accept encrypted email for outbound faxes? Yes

Does eFax offer any privacy features? Yes

Can I receive confirmations of fax results by email? Yes

Can I view outbound fax activity online? Yes

Is it easy to resubmit failed faxes? Yes

Can I run fax broadcasts with eFax? No. Call (877) 329-4373 for our broadcast fax service, jBlast.

Can more than one person use a single eFax account? Yes. You can have up to 5 users for each eFax number.

Does eFax charge a setup fee? There is no setup fee for eFax Free numbers. There is a $12.95 for each eFax Plus number.

Does eFax charge a monthly subscription fee? eFax Free is, well, free. eFax Plus costs $12.95 a month plus usage fees.

Is there a limit to how many faxes I can receive? eFax Free users can receive only 20 fax pages a month. eFax Plus users can receive 130 fax pages a month free, and over that fax pages cost $0.15 a page with no limit.

If yes, how much does eFax charge for each extra fax page received? For eFax Plus users who exceed their 130 free fax pages a month, it's $0.15 for each page received.

If free, what are the limits? eFax Free users are limited to 20 pages a month. eFax Plus users get 130 free fax pages a month

How much does eFax charge to send a fax? With eFax Plus, it costs $0.10 for every 60-second transmission. For most faxes, this works out to $0.10 a page.

Does eFax offer prepaid options? No.

Is support free? Yes

How long will it take for a sales rep to call me back? Sales Representatives are available 24-hours a day from Monday-Friday and 8:00a.m.-5:00p.m. PST on Saturday and Sunday.

How long has eFax been in business? 10 years

Does eFax own its equipment or do we outsource operations? Own

Can I receive summary reports by email? Yes