Frequent Asked Questions On Email Faxing

How Do I Send An Internet Fax?

Generally here’s how Internet fax works from a user’s point of view:

Log into your email account which is connected to your Internet faxing service subscription, compose a message, and attach the document that you want to fax along with your email. Enter fax numbers into the recipients column instead of email address. If you want to fax the document to several recipients, you will need to have them in a group (or send it individually for multiple times). For most Internet faxing services, the message that you composed in your email will be used as the cover sheet of the fax document (words that you typed into the email message will appear in the first page of the fax); while the attachment will be your facsimile content.

Normally, an email notification will be sent to your account once the fax is thru; there are also some providers out there that will send fax reports and alerts to your mobile phones; but, that’s a case-by-case situation. When there are attempts that are unsuccessful, the fax will be resent for a couple of more times before it is bounced back and logged in your fax record.

How Do I Receive An Internet Fax

Faxes sent to your virtual fax number will reach to your email inbox just like normal emails. In most default setup, facsimile contents normally will appears as email attachment PDF or TIFF format. Depends on your service subscription and configuration, incoming faxes notifications will be sent through email and/or SMS.

Do I Need To Be A Web-Savvy To Use Internet Fax

Certainly not, Internet faxing is extremely easy to use. In fact, the design of this technology is suppose to be idiot-proof so that it can be widely used (and, replace the conventional fax machine). Just like how things were described above, internet fax operates pretty much the same like emails. To send a fax, the users will have to attach a file to an email and send it to a fax number; to receive the fax, it is as simple as checking your email and opening the email attachment.

Can I Send/Receive Internet Fax When I Am On The Road?

Definitely yes! In fact, mobility is one of the main benefits of Email faxing – unlike traditional fax machine, you don’t have to be at the fax machine in order to receive your incoming fax. The faxes sent to your virtual fax number will arrive and sit in your email inbox. Regardless of your physical location, you will be able to reach to your faxes as long as you are connected to the Internet and your email account. Similarly, faxes can be sent out from your account anywhere anytime you wish to.

Can I Send Out Faxes To Overseas?

Yes, of course. Most email faxing service providers allow International faxing. However, bear in mind that rates might be different for overseas faxing.

Can I Integrate My Online Fax Account With My Other Gadgets (Smart Phones, PDA, etc)?

Yes, integration across different gadgets is possible for most popular Internet faxing account. Mobile alerts, check fax from PDA, and send fax directly from mobile phones – these features are quite basic for Internet faxing nowadays. On top of that, some of the good online faxing plans will come with a free smart phone (iPhone/Android) apps in order to give a better user experience.

What Sort Of File Can Be Sent Via My Internet Fax Account?

Different providers support different types of files that can be sent via the virtual fax account. Some providers support most popular file types including AutoCAD (.dwg, .dxf), Photoshop (.psd), Illustrator (.ai), Powerpoint (.pst), and Fireworks (.png); while others allow only .pdf files and .doc files. Because of this, you need to check on the supported file types before you decide on any internet faxing service.

Do I Need To Install Special Internet Faxing Software?

Well, the answer of this question depends on the fax services you selected. Some Internet faxing providers will require you to install certain software or applications to your local desktop/laptop; while others work just fine in a web-based environment. There are also some cases where the Internet fax providers will offer extra productivity tools and features (such as fax editing software and digital signing feature) via a special software. This, however, not compulsory for the fax operations.

What Is The Cost Of Online Faxing

There are various choices when it comes to the Internet faxing services; hence, the cost varies a lot too. Normally, Internet faxing users are charged for a fixed monthly rate and that covers a certain amount of fax pages; additional charges will be applied whenever an overage occurs (means, you sent or received faxes more than the quota). It works like your cell phone data plans – you pay X amount of money, you get Y amount of quota and you’ll be charged for Z amount of money when there’s an overage.

In a very brief calculation, it’d be safe to say sending/receiving 300 pages of faxes will cost your around $10 per month; and 300 – 600 pages will cost you around $20 per month.

There are more things to be considered when it comes to choosing the right Internet fax, to learn more, read also How To Choose The Right Email Fax.

Can Junk Faxes Be Blocked From My Internet Fax Account?

Yes, you can. Internet fax is similar to email where junk mails can be blocked and stored in a different folder. However, the block-junk-fax feature works differently from service provider to service provider. Different companies will have different method for blocking these junk faxes – if this junk faxes matter bothers you a lot, I would suggest you to investigate more before deciding on any of the faxing companies.

Can I Store My Faxes Online? And, For How Long?

Yes, you can store your faxes online in your account – just like keeping email in your inbox. However, the time frame and the disk space you get for your fax storage depend on your faxing service provider and how much you are paying for your online faxing account.. Some offer limited storage space for a certain period of time (say, 200 faxes for 12 months) and you will need to pay additional fees if you require bigger storage; while others come with unlimited, lifetime fax storages.